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Q&A - Member Services

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Blog/ Forum Post: …contact information (phone and email) of the financial department.*
1. Question Defined: How do I get in touch with the Customer Service Department?
Cambridge Who's Who Response: For the quickest response time, please submit your questions and comments via our online inquiry form. We will make every attempt to respond to you within 2-3 business days. If you would prefer to speak to a Cambridge Who's Who representative, please call (516)535-1515.






Blog/ Forum Post: I’m not sure what was included in my membership package? Are books included in the membership?*
2. Question Defined: What products and services are included in my Cambridge Who's Who membership program?
Cambridge Who's Who Response: The member benefits section of www.cambridgewhoswho.com provides an overview of the many products and services that Cambridge Who's Who offers its members. When a new member signs up for membership, s/he receives a welcome package that contains a detailed description of which products and services are included in the program that they selected. If you would like additional information prior to receiving your package, feel free to contact us via our online inquiry form. We will make every attempt to respond to you within 2-3 business days. If you would prefer to speak to a Cambridge Who's Who representative, please call (516)535-1515.






Blog/ Forum Post: I never received the welcome package to complete the process.*
3. Question Defined: What should I do if I have not received my membership welcome package?
Cambridge Who's Who Response: Please accept our apologies for the delay in receiving your welcome package. Occasionally a package is lost in shipping. Please contact us you have not received your welcome package in a timely manner. For the quickest response time, please submit your questions and comments via our online inquiry form. We will make every attempt to respond to you within 2-3 business days. If you would prefer to speak to a Cambridge Who's Who representative, please call (516)535-1515.






Blog/ Forum Post: I am supposed to receive a copy of the CD-ROM registry as part of my membership and haven't seen it yet.*
4. Question Defined: Who should I contact if I have not received the product that I ordered?
Cambridge Who’s Who Response: We apologize if you have not received your CD-ROM, hardcover registry or plaque in a timely manner; please let us know so that we may assist you in replacing or locating your missing item as soon as possible. For the quickest response time, please submit your questions and comments via our online inquiry form. We will make every attempt to respond to you within 2-3 business days. If you would prefer to speak to a Cambridge Who’s Who representative, please call (516)535-1515.






Blog/ Forum Post: I received my plaque without a receipt.*
5. Question Defined: How can I obtain a receipt for the membership program or item that I purchased from Cambridge Who's Who?
Cambridge Who's Who Response: If you would like a receipt for the products and services you have ordered, please let us know. For the quickest response time, please submit your questions and comments via our online inquiry form. We will make every attempt to respond to you within 2-3 business days. If you would prefer to speak to a Cambridge Who's Who representative, please call (516)535-1515.






*Note: Some information included on this site has been taken from its original context and may be summarized for brevity and clarity purposes.



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